Innovative is dedicated to providing leading technology solutions and services that empower libraries and enrich their users worldwide. Innovative offers the broadest and most complete portfolio of library automation products on the market today. Innovative's flagship library services platform, Sierra, is the most rapidly adopted product in library automation history. The company's versatile and market-leading solutions also include the Millennium ILS, the Encore discovery application, Electronic Resource Management, the SkyRiver cataloging service, and INN-Reach resource sharing. Customers are supported through a 24/7/52 Help Desk, Innovative University, and the CSDirect Web support center. A recognized leader in library automation software, Innovative has introduced technological advancements for over 30 years. Headquartered in Emeryville, California, Innovative serves thousands of libraries in over 50 countries and has offices around the world.