Job Description
- Managing his assigned account(s) through establish thorough and documented knowledge about the customers covering their strategy, competition, aspiration, motives, pains, peers, plans, decision makers and influencers
- Developing, maintaining and executing account management plans in a way that guarantees achieving the customers’ expectations and needs on timely manner
- Developing strong relationships at all customers’ levels
- Developing and continuously keeping up to date good understanding about the industry knowledge
- Identifying and systematically qualifying opportunities
- Consistently and methodologically following up, tracking and advancing opportunities, reporting, coordinating with and engaging all stake holders
- Providing strong insight on opportunity status with the customer though working on having clear view of the opportunity driving forces (internal customer’s org. and competition)
- Developing good understanding about the company’s solutions and value proposition and the ability to properly articulating it within the context of customers’ needs
- Meeting the essential customers periodically in order to enrich the relations and participating in getting new leads and opportunities
- Resolving the escalated customer complaints regarding sales and services and working on fulfilling their needs and expectations.
Qualifications
- BSc in Business Administration Major or equivalent
- Minimum 3 Years’ Experience in related Field
- Excellent in English Language Speaking, Writing and listening